Refund Policy
Returns
We want you to be completely satisfied with your purchase from Megatoycart.com. If for any reason you are not happy with your order, we offer a straightforward return and refund policy.
Eligibility
To be eligible for a return:
- Your item must be unused, in the same condition that you received it, and in its original packaging.
- The return must be initiated within 30 days of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
Exchanges
If you need to exchange an item for a different one, please contact us at Info@megatoycart.com. We will provide further instructions on how to proceed with the exchange.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately so we can resolve the issue. We may require photographic evidence of the damage or defect before authorizing a return.
Contact Us
If you have any questions about our refund policy or need assistance with a return, please contact us:
- Address: 2636 Montego Drive, Miramar, FL 33023
- Phone: +1 (754) 465-4599
- Email: Info@megatoycart.com
Our customer service team is dedicated to ensuring your satisfaction and will assist you promptly.